Installing and Updating

Modified on Tue, 4 Jun, 2024 at 5:49 PM

This article will provide a step-by-step guide on how to Install, Update or Rollback your ShotFlow Capture Application.

TABLE OF CONTENTS

Baseline Requirements
Installing ShotFlow Capture
Auto-Update
Manual Update

Baseline Requirements

The following requirements are recommended to achieve consistent performance usage of the Capture Module. Any deviation from the recommendations may produce undesired results.

We recommend 16 GB RAM, anything higher will not significantly improve performance of the Capture Module.
A separate installation for each local user account that requires access to the application
An active, stable internet connection to receive the latest data from the ShotFlow Platform. A wired connection is preferred over wireless if possible.
A local installation of Capture One Pro or Capture One DB version 12.0 or higher that is actively running with one open Capture One session in order to provide full functionality.

Release Notes for ShotFlow Capture versions offer the most up-to-date requirements, including supported OS, Capture One, and Adobe versions, and should be reviewed prior to install: ShotFlow Capture Release Notes

Installing ShotFlow Capture

You can get a fresh Install of SF Capture,by accessing our App Center. The App Center is a repository of all the latest and earlier versions of the Capture app, which are available for free download. This provides users with the option to roll back to a previous version of the application as needed.

Auto-Update

For every new release of ShotFlow Capture, there is an automated pop-up with the newest and freshest version of the new release notes. This gives you options to either Install, Remind Me Later, or Skip the latest version. Since most of our clients use their technical teams to review new functions before releasing them to the techs.

"Automatically download and install updates in the future" will automatically keep ShotFlow Capture up-to-date without the need for prompting or action.
"Skip This Version" closes the Software Update screen and the app will not update. The Software Update screen will not be presented again until a newer ShotFlow Capture release is available.
"Remind Me Later" will close the Software Update screen without updating, and will present again in 2 hours.
"Install Update" will download the latest version of ShotFlow capture and begin the installation process.

Manual Update

If your company has a firewall or other restrictions, you can also check for updates manually by going to (Admin -> Check for updates).

Upon download and install, you will be prompted to move the ShotFlow capture applications into your applications folder automatically (this is recommended to avoid macOS quarantining issues). If you select "Do Not Move" and do not check "Do Not Show This Message Again" or manual move ShotFlow Capture to the Applications Folder you will be prompted again on the next launch.