ShotFlow

FAQ 24

• ShotFlow Client Support & Training Process & Procedures
• Training Checklist (Initial Training Sessions and UAT)
• ShotFlow Glossary of Important Terms
• What to Expect ShotFlow Post-Launch
• Understanding Help Desk Ticket Statuses

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ShotFlow Capture (General and Troubleshooting) 39

• Baseline Requirements to Run ShotFlow capture
• ShotFlow Capture: Install and Update
• Logging into ShotFlow capture
• ShotFlow Capture 2.2 Overview
• Capture 2.2 User Navigation Strip

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ShotFlow Capture Product Centric View 18

• Product-Centric User Interface
• Shot List Section in Product Centric View
• Product Detail Section in Product Centric View
• Shots for Product Panel in Product Centric View
• Shot Detail Section in Product Centric View

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ShotFlow Capture Shot Centric View 8

• Shot Centric User Interface
• Shot List Section in Shot Centric View
• Shot Detail Section in Shot Centric View
• Product Interaction Section in Shot Centric View
• Utilizing Shot Retrieval in Shot Centric View

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Samples & Styling Mobile App 19

• Accessing and Utilizing the Samples and Styling Mobile App
• Locating Samples for Products
• Clearing Barcode Samples
• Viewing More Information About Scanned Samples
• Checking in Samples

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Platform (Web Browser Access) 43

• Supported Browsers
• User Seats and ShotFlow Capture Connections
• Resetting ShotFlow Password (Forgot Password)
• Resending an Invitation to a User for Platform
• Navigating Views

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Brand Applications 12

• Creating and Configuring Shot Lists in a Brand app
• Configuring a Brand app to support Looklet Integration
• How Do I Assign Shots / Shot Lists / Shoots in a Brand app?
• Setting Shot List Goals (Set Statistics Panel in ShotFlow Capture)
• Tokens used for Capture One automated naming; Capture Naming and Subfolders

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Studio Applications 2

• How Do I Share a Set/Area with a Brand App?
• Sharing a Studio Shoot with a Brand App

Executive Dashboard Applications 0

Data Ingest 9

• Best Practices: Importance of Templates and Consistency for Successful Data Ingest
• Cleaning an Excel File for Data Ingest
• Retain Leading Zeroes in Excel
• Using Special Characters in Data Ingest Files
• Date and Time Formatting in Data Ingest

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Capture One Pro 6

• How Do I Gather Logs from Capture One?
• How Do I Reset Capture One Pro?
• How Do I Download Previous Versions of Capture One Pro?
• Recommended Capture One Pro Settings for use with Capture
• What Happens if a Shot Won't Connect to Capture One on a New Computer?

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Smarter Approval 2

• Smarter Approval User Seats vs. Free Collaborators
• Uploading 3D Objects in Smarter Approval

Capture 20

• Release Notes: Capture 2.2.12 (released 6/23/2023)
• Release Notes: Capture 2.2.11 (released 3/1/2023)
• Release Notes: Capture 2.2.10 (released 8/31/2022)
• Release Notes: Capture 2.2.9 (released 8/5/2022)
• Release Notes: Capture 2.2.8 (released 7/13/2022)

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Platform 42

• Do Mention it!
• ShotFlow Smarter Approval and Assets 2.0 (released 2/23/24 and 3/15/24)
• "See More" Release (deployed 2/2/24)
• Fall Tune-Up Release (deployed 9/29/2023)
• Safe and Secure Release 2: Maverick (deployed 8/18/2023)

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Mobile Samples/Styling 18

• Release Notes: Mobile App 1.9 (4/8/2024)
• Release Notes: Mobile App 1.8 (2/26/2024)
• Release Notes: Mobile App 1.7 (1/22/2024)
• Release Notes: Samples & Styling 1.6 (12/4/2023)
• Release Notes: Samples & Styling 1.5 (released 10/20/2023)

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3rd Party Integrations 0