Depending on its technology requirements, ShotFlow may need IT support for apps, modules, and workflows. Here are some general guidelines to consider:
TABLE OF CONTENTS
- ShotFlow Web Access (General)
- ShotFlow Samples Stations
- ShotFlow Capture
- ShotFlow Samples & Styling Mobile App
- Whitelist Information
ShotFlow Web Access (General)
- Apple Safari, Google Chrome, Mozilla Firefox, or other Chromium-based browsers (only listed browsers are fully tested)
- Ensure corporate firewall rules allow connection to ShotFlow servers at shotflow.com utilizing HTTP port 443. Whitelist Information
ShotFlow Samples Stations
- Apple Safari, Google Chrome, Mozilla Firefox, or other Chromium-based browsers (only listed browsers are fully tested)
- A standard barcode gun for each sample check-in station (optional, but recommended when utilizing the Samples module)
- A label printer if label printing is required. Label printer recommendation
- ShotFlow will provide the required label printer driver from Peninsula for MacOS systems. System requirements for Peninsula Driver.
ShotFlow Capture
- User permissions to install the application on each capture station (MacOS-based on-Set computer)
- We recommend 16 GB RAM, anything higher will not significantly improve the performance of the Capture Module.
- A local installation of Capture One Pro or Capture One DB version 12.0 or higher that is actively running with one open Capture One session in order to provide full functionality.
- MacOS Security & Privacy permissions to enable connection to local apps (e.g. Capture One Pro)
- Ensure corporate firewall rules allow connection to shotflow servers at shotflow.com utilizing HTTP port 443.
- Standard barcode gun for each capture station (optional, but recommended when utilizing Samples module) Whitelist Information
ShotFlow Samples & Styling Mobile App
- iOS device(s) running iOS 13 or higher
- Internet connection via WiFi network or cellular service
- For scanning hard-to-reach objects, some clients connect a barcode gun to an iOS device (e.g. for inventory work on shelves)
Whitelist Information
If you are experiencing issues connecting to ShotFlow Capture or Platform, then please get in touch with your IT department and ask them to whitelist (allow access to) the following:
URLs
Platform: [https://platform.shotflow.com/]
Sandbox: [https://sandbox.shotflow.com/]
ShotFlow Capture:
Ports
The following ports should be open: 80, 443.
Load Balancer
The load balancer static hostnames are :
Production: shotflow-platform-lb-1964572069.us-east-1.elb.amazonaws.com Sandbox: shotflow-sandbox-lb-1458708821.us-east-1.elb.amazonaws.com Staging: shotflow-staging-lb-1776246018.us-east-1.elb.amazonaws.com
**Smarter Asset Automation
- Installation of Enfocus Switch on a local server in the studio facility. Switch Server requirements
- Remote access to the Enfocus Switch instance for configuration by ShotFlow Professional Services (for initial pre-launch configuration, and any additional configuration and/or updates to be performed by ShotFlow Professional Services)
These are the baseline requirements that are subject to change based on the clients workflow and processess.
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