FAQ

What Special Characters are Supported in the ShotFlow Platform?
We restrict use of non-alphanumeric characters in the ShotFlow Platform, except for the following:  # (pound) - (dash)   (white space) ' (si...
Mon, 15 Feb, 2021 at 1:13 PM
Editing ShotFlow Metadata in Photoshop and Bridge
While appending Metadata in Photoshop and Bridge is technically out of our scope for ShotFlow support, we can offer some best practices and recommendatio...
Wed, 29 Dec, 2021 at 9:04 AM
What Label Printer does ShotFlow recommend?
There are various manufacturers of label printers suitable for use in printing labels with ShotFlow. While there are numerous consumer-level printers availa...
Thu, 12 Oct, 2023 at 12:30 PM
Barcode scanner FAQ
Barcode scanners come in multiple styles (handheld, wedge, pen, etc.) but generally fall into two categories: 1-Dimensional scanners read a series of vert...
Thu, 19 Oct, 2023 at 9:18 AM
How to Convert UTC timestamps in Excel
When exporting views with date/time stamp fields, you may notice a string of numbers as a value in the field in Excel. ShotFlow uses a UTC timestamp which i...
Wed, 29 Dec, 2021 at 9:05 AM
ShotFlow User Connections
In the event that a user needs to access ShotFlow components from more than one device, below are the connections constraints for a single user account on t...
Thu, 20 May, 2021 at 10:54 AM
Missing Metadata (XMP) Troubleshooting Guide
If you're missing Metadata in your image files, there are a few steps you can take to determine the issue. No Metadata (Processed File) 1. Check th...
Fri, 19 May, 2023 at 3:57 PM
What are ShotFlow's Technology Requirements?
There can be an array of technology requirements that require IT support, depending on the apps, modules, and workflows to be implemented in ShotFlow. Some ...
Wed, 28 Jun, 2023 at 5:20 PM
What does the "Super" Views Deployment mean for my team?
The forthcoming "Super" Views update enhances the functionality and configurability of Views. This will reduce "forced" navigation by en...
Mon, 3 Jan, 2022 at 1:28 PM
Navigation Changes for Power Users/Admins (effective 1/14/2022)
Accessing Configuration Settings for Views Users (typically Admins) previously accessed configurations settings for Views via the following process: ...
Mon, 10 Oct, 2022 at 4:31 PM