In the event you are experiencing issues with Capture One, please review the following information to assist in troubleshooting:
Permissions and Security: ShotFlow Capture cannot connect a shot to Capture One Pro
Preferences in Capture One (including Metadata Settings in the Process Recipes): Recommended Capture One Pro Settings for use with Capture Module
Possible Workflow steps causing issues:
- Manually renaming files within C1 (or within finder)
- whether the shot is connected from ShotFlow capture or not
- Too many external devices connected to the machine
- NAS storage devices
Additional third party troubleshooting tips: https://blog.thomasfitzgeraldphotography.com/blog/2020/7/how-to-troubleshoot-capture-one-performance-issues
Full uninstall and reinstall of Capture One: https://support.captureone.com/hc/en-us/articles/360002402377-How-to-uninstall-Capture-One-
Capture One issue (identified as far back as C1 Pro 12): When processing images as PNG, external metadata is not embedded as expected.