How Do I Generate Log Files for Support?

Modified on Wed, 17 Aug, 2022 at 10:40 AM

  1. With Capture Module open (but not necessarily logged in), navigate to the Admin menu in the top bar 
  2. Choose "Package Log Files"
  3. This places a zip file on the desktop that can be sent to support for review of issues.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article