ShotFlow Capture (General and Troubleshooting)

Installing ShotFlow XMP Metadata Templates on other Mac OS systems
To enable visibility to ShotFlow XMP metadata in Adobe Bridge CC & PhotoShop CC (2018-2021) on a Mac OS computer that does NOT have ShotFlow capture ins...
Thu, 23 Dec, 2021 at 9:01 AM
How to Manually Install XMP Panels (CEP)
Due to OS security and restrictions, there may be times when the XMP panels auto-installer does not install the files automatically. To install the panels, ...
Mon, 29 Mar, 2021 at 1:28 PM
Clearing User Preferences in ShotFlow capture
ShotFlow capture stores user preferences locally, so that a user doesn't have to set up their capture experience each time they log out and back into th...
Wed, 7 Apr, 2021 at 11:06 AM
How Do I Use Keyboard Shortcuts while in Capture?
Keyboard Functions for navigating Capture in Shot Centric View. Capture List View Keyboard Shortcuts Use the arrow keys (Up, Down, Left, Right) to ...
Thu, 9 Sep, 2021 at 9:47 AM
Process Existing Image Files to Correct File Naming and Embed XMP Metadata (a.k.a. Drag and Drop)
Common Use Cases: - A vendor has supplied images that were captured elsewhere - Images were captured on a memory card when shooting untethered - Images w...
Thu, 18 May, 2023 at 9:34 AM
Accessing Sandbox Environment from ShotFlow Capture
If you have a Sandbox Environment Brand and Studio app (configured and connected), you can also use ShotFlow capture to access the Sandbox.  1. First, l...
Tue, 4 Jan, 2022 at 9:33 PM
Interacting with Goals (Set Statistics) in ShotFlow Capture
ShotFlow capture 2.2.8 and later includes a Set Statistics panel. This panel enables multiple goal types to be set for each Shot List (Time/Shots/Products/G...
Fri, 12 Aug, 2022 at 11:19 AM
Configuration of ShotFlow Capture for Capture One Pro and Mojave OS
In Mojave, ShotFlow Capture needs rights to access Capture One Pro. 1. Navigate to System Preferences under the Apple Menu in Mojave.  2. Choose Securi...
Tue, 14 Jul, 2020 at 9:17 AM
Troubleshooting for Capture Before Submitting a Ticket
If you're having issues with ShotFlow capture, please ensure you have tried or confirmed the following before opening a ticket with support:  1. Ma...
Mon, 10 May, 2021 at 4:49 PM
How Do I Generate Log Files for Support?
With Capture Module open (but not necessarily logged in), navigate to the Admin menu in the top bar  Choose "Package Log Files" This plac...
Wed, 17 Aug, 2022 at 10:40 AM